IMPORTANT INFORMATION
Before we can dispatch your order, we need to verify your card details with your card issuer. We do our best to ensure this is completed as quickly as possible. Once you receive your order confirmation email you know that your order has been dispatched.
FAULTY GOODS
If your package is visibly damaged on delivery, please tell the person delivering your goods that you wish to sign as ‘received damaged’. If your goods are received as faulty or damaged once opened please contact us at orders@drfpjskincare.com within 48 hours of receiving your order.
UK RETURNS & EXCHANGES
We hope you love your purchase, but if for any reason you do need to return something back to us, please let us know by email to orders@drfpjskincare.com. Please return the product to us unused in its original packaging within 14 days of receiving your order to Dr F.P.J. Skincare Ltd, Unit 4, Chaldicott Barns, Tokes Lane, Semley. SP7 9AW
You will be responsible for arranging to have the item(s) returned to us and for any costs incurred. We strongly recommend that you use a trackable courier service such as Royal Mail Tracked to return your items, as we will be unable to offer refunds on items that do not reach us.
Please note we are only able to exchange the value of your product. We are unable to give you the cost of postage.
For reasons of health and safety we will only be able to offer a refund or exchange on unused items. If we receive a return that appears to be used we will regrettably not be able to offer a refund or return the item to you.
There is no charge to exchange an item although exchanges are subject to availability.
You will be notified by email once your returns have been received and processed.
INTERNATIONAL RETURNS
We hope you love your purchases, but if for any reason you do need to return an item that has been bought outside of the UK, please let us know by email to orders@drfpjskincare.com. Please return the product to us, unused in its original packaging and within 14 days of receiving your order, to Dr F.P.J. Skincare Ltd, Unit 4, Chaldicott Barns, Tokes Lane, Semley, Dorset SP7 9AW, UK.
You will be responsible for arranging to have the item(s) returned to us and for any costs incurred. We strongly recommend that you use a trackable courier service such as DHL Express to return your items to us, as we will be unable to offer refunds on items that do not reach us.
For reasons of health and safety we will only be able to offer a refund on unused items. If we receive a return that appears to be used we will regrettably not be able to offer a refund or return the item to you.
You will be notified by email once your returns have been received and processed.
Please be aware that International customs duties and sales taxes are not refunded for shipments outside of the EU.
I wear it under make up these days but come summer I think it will be just the thing to have for a nice glow without using foundation.
Susan M. verified owner
It somehow both mattifies and moisturises skin (though I wear it over serum/moisturiser) – my skin looks lovely with just this on, and it is the perfect make up base. I wouldn’t be without it now.
Dana J. verified owner
This is great. I use it both when not wearing much makeup or as a foundation for my usual makeup. It just gives that extra bit of ‘sparkle’ to your skin.
Bronagh M. verified owner
This has a lovely blurring effect and my skin looks smoother with fewer blemishes.
Ceri M. verified owner
Love!
Ro B. verified owner
A super product.
Hazel B. verified owner